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SMB Account Executive - EMEA

Publiée le 23.06.2022

Entreprise

Site Internet : https://about.gitlab.com/
Secteur d´activité :
Informatique, SSII, Internet
Recherche et développement
Offres d´emploi : Voir toutes nos annonces
GitLab is the DevOps platform that empowers organizations to maximize the overall return on software development by delivering software faster and... lire la suite

Détails de l'annonce

Poste proposé : SMB Account Executive - EMEA

Responsibilities:

  • Experience managing an inbound request queue and assisting prospects and customers with online chat, email, and phone correspondence.
  • Familiarity with the needs of software development and IT operations teams.
  • Basic understanding of application lifecycle management including the technology commonly used in application lifecycle management.
  • Basic understanding of DevOps practices, including the cultural shift it represents and the benefits to building and shipping software upon adopting those practices.
  • Experience in a role that puts customer needs above all else.
  • Product demo experience.
  • Working knowledge of software development methodologies such as Waterfall, Agile, and Conversational Development.
  • Comfortable with frequent client phone calls to explain hard-to-understand concepts and deployment options.
Profil recherché pour le poste : SMB Account Executive - EMEA
  • Excellent spoken and written English
  • You are obsessed with making customers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
  • Affinity with software and the software development process
  • Passionate about technology and learning more about GitLab
  • 3+ years experience in sales, marketing, or customer service
  • Experience with CRM and email automation software is highly preferred
  • An understanding of B2B software, Open Source software, and the developer product space is preferred
  • Be ready to learn how to use GitLab and Git
  • You share our values, and work in accordance with those values
  • Ability to use GitLab
Critères de l'annonce pour le poste : SMB Account Executive - EMEA
Métier :
Informatique, nouvelles technologies
Secteur d´activité :
Informatique, SSII, Internet
Recherche et développement
Type de contrat :
Freelance
Région :
Bamako - Gao - International - Kayes - Kidal - Koulikoro - Ménaka - Mopti - Ségou - Sikasso - Taoudeni - Tombouctou
Niveau d'expérience :
Expérience entre 2 ans et 5 ans
Niveau d'études :
Bac
Nombre de poste(s) : 1

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